At Alternate Reality Worlds ("we", "our", or "the Company"), we value and respect your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website, our applications (including our games), and other related services (hereinafter, the "Services").
1. Information We Collect
- Information provided by the user: name, email address, username, password, and other data you enter during registration.
- Usage information: IP address, device type, operating system, browser, activity within the site or app, date and time of access, among others.
- Cookies and similar technologies: we use cookies for basic functionality, preferences, analytics, and personalization.
2. Purposes of Processing
We process your personal data for the following purposes:
- To provide and maintain the proper functioning of our Services.
- To manage user accounts and registered profiles.
- To personalize the user experience.
- To send notifications, updates, legal or technical notices.
- To comply with legal obligations.
- To analyze and improve the performance of our Services.
3. Legal Basis for Processing
The legal basis for processing your personal data includes:
- The explicit consent you give by accepting this policy.
- The performance of a contract (e.g., to create and manage your account).
- Compliance with legal obligations.
- Our legitimate interest in improving our services, provided it does not override your fundamental rights.
4. Data Sharing
We do not share your personal data with third parties, except in the following cases:
- Technology service providers acting on our behalf (e.g., hosting, analytics, payment processing).
- Legal or administrative authorities when required by law.
- In the event of a merger, acquisition, or corporate restructuring, data may be transferred as part of the assets.
5. International Transfers
In some cases, your data may be transferred and processed outside the European Economic Area (EEA). We only carry out transfers to countries that offer an adequate level of data protection or with contractual mechanisms (such as standard contractual clauses) that ensure such protection.
6. Data Retention
We will retain your data only for as long as necessary to fulfill the stated purposes or as required by law. After that, it will be securely deleted or anonymized.
7. Data Security
We implement technical and organizational measures to protect your data against unauthorized access, loss, or alteration.
8. User Rights (GDPR)
As a data subject, you have the following rights:
- Access your personal data.
- Request the rectification or deletion of your data.
- Object to or request the restriction of processing.
- Request data portability.
- Withdraw your consent at any time, without affecting the lawfulness of prior processing.
- File a complaint with the relevant data protection authority (e.g., the AEPD in Spain).
To exercise these rights, contact us at: support@alternaterealityworlds.com
9. Use by Minors
Our Services are not directed at minors. If you become aware that a minor has provided personal data without parental consent, please contact us and we will delete that information.
10. Cookies and Similar Technologies
This site uses cookies to ensure its functionality, analyze traffic, and personalize the user experience. By continuing to use our Services, you consent to the use of cookies in accordance with our Cookie Policy.
11. Changes to the Privacy Policy
We may modify this Privacy Policy at any time. Changes will be posted on this page and, where appropriate, notified through other means.
12. Contact
If you have any questions, inquiries, or requests related to this Privacy Policy, you can contact us at:
Alternate Reality Worlds
Email: support@alternaterealityworlds.com
Address: Barcelona, Spain